Laura O. Robertson, Au.D

Doctor of Audiology

(603) 528-7700 • Toll Free (800) 682-2338


211 South Main Street
Laconia, New Hampshire 03246
info@audiologyspecialists.com

 

Audiology Specialists is Central New Hampshire’s Choice for Kind and Expert Hearing Care

 

 From the Laconia Sun on February 4th - this letter was a very happy surprise for us this morning. We thank Mr. W--  for sharing his observations and sending us this "early Valentine". Thank you, as well, to Mary and Nataliya for representing us with compassion as well as capability.

  

To The Daily Sun,

I had the privilege this week of being in the waiting room at Dr. Laura Robertson's Audiology Associates office when an elderly patient having a "bad day" nearly had a total melt-down due to the technical complexity of her new technically-advanced hearing aids.

"Fay" told me while we were both awaiting our 11:30 appointments that she was having an awful time today, and had a whole host of questions about her hearing devices. What I witnessed was a very kind and considerate receptionist approaching "Fay" gently to tell her that she had her appointment date wrong. The gentleness that "Mary" demonstrated, the respect, and what was also shown by partner audiologist Natalia was so kind, so gentle, so compassionate, so like I would hope my own mother would be treated, I came away impressed and feeling so good about our local businesses.

Oh, by the way, I too left the business totally satisfied. Hearing issues? This is the business for you.

John W.


Doctors Laura and Nataliya are off to a conference in Cancun from February 4-6 to learn about new scientific research and technology in the world of hearing.
The office staff are in to schedule appointments and assist if you need supplies. We look forward to sharing new information with our patients!


 

Better Hearing for the New Year

When you are considering investing in improving your hearing there is much more than the initial purchase price to consider.  At Audiology Specialists we believe that knowledge is meant to be shared and offer these tips to help you.

Many, but not all, employer health insurance plans offer some coverage for hearing aids. A few retiree plans  include coverage, too.   You need to be aware that some health insurance companies have arrangements with specific manufacturers. 

Do they do this for your benefit? You need to know all of the facts to decide.  

  •    It is usually best not to select a plan that forces you into a     particular brand of hearing instrument or a specific franchise.  That is like going to a car dealer who only sells sedans when you may be better served with a truck!
  •    Those “very special prices” for insurance plan members may be more money than the actual price that you would pay if you purchased comparable hearing instruments from an independent audiologist. 
  •    Some offices are part of a franchise.  If you make a purchase at a franchise, you will have to receive service from only that franchise.  “Free screenings” are not performed by an audiologist, a doctor of hearing, but by a hearing aid dispenser who is not qualified to recognize many ear problems that can co-exist with a hearing loss. No one is the same as an audiologist, and non-audiologists are not allowed, by law, to charge for testing.

There are also insurance companies that participate in buying groups. Amplifon is the name of one such buying group that is used by CIGNA and some Anthem BCBS plans.  

  •    Under their terms you can select your own participating doctor and select the hearing aids that you and your audiologist feel are best for your needs.  There are more choices with this type of plan. 
  •    Follow up visits to check hearing aid settings and to be sure that you know how to best care for your new instruments are usually limited to just a few visits. You will be required to pay for visits with your provider after those initial visits.  Some audiologists offer unlimited visits for a period of a year or more when you purchase directly through their offices.

Patients who do not have a hearing aid benefit may be tempted to consider purchasing hearing aids online or from a “big box” discount retailer. 

  •    Louder is not always better.  Please keep in mind: How well do you fare with one-size fits all clothing? Most people find that buying the right size gives a better look and more comfortable fit. When you make a purchase with the guidance and assistance of your Audiologist she or he can adjust the settings on hearing instruments to give you the best and most comfortable sound. Most patients require several adjustments during the life of a set of hearing aids.
  •    Consider service after the sale. Hearing Aids need regular maintenance to manage the effects of earwax, moisture and occasional accidents.  Will you have to mail your much-needed hearing aids to a far off repair center if something goes wrong?  What if you need wax traps or a professional cleaning?  A relationship with a local audiologist means that the supplies you need are available close by.  Someone nearby can help you possibly the same day if a problem should arise.

 

 


New patients are always warmly welcomed. Call us today at (603) 528-7700 for information or to make an appointment.


We know that not everyone wants, or can afford, the most modern technology in hearing instruments. We are happy to offer reVel hearing aids by earVenture as a very affordable option starting at $795 per ear-  a lower price than many internet choices - with the benefit of a knowledgeable,local team to help you.

 


 

 

 

We were voted "Best Audiologist in the Lakes Region" for 2015, our second consecutive year. Thank you to all of our patients who participated in the independent survey. Your confidence in us and your referrals mean so much! 

 


 

We are not a franchise owned by a manufacturer. We are not part of a hospital or a group, so we have no obligation to any brand. We offer products from all of the following hearing instrument manufacturers and to give our patients the most choices.

earVenture.net 

   Starkey Hearing Technologies

 

    

SIEMENS                                                       

 

SONIC  innovations   

                       Unitron Logo                                                                                                                   

   

                                                                                

AUDIOLOGY SPECIALISTS, LLC

211 South Main Street • Laconia, New Hampshire 03246

(603) 528-7700 • (800) 682-2338info@audiologyspecialists.com

 

 

 

 

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